Returns: Repair, Replace or Refund?

A few days ago I bought an item at a store. It’s not an owner/operator store, but a nationwide chain store.

At the checkout, the sales assistant said to me “If there any problems, you can bring [the item] back for a store credit or replacement. We don’t give refunds.”

It’s actually illegal to say this. Because, by law, if an item is faulty the store MAY have to give a refund. But not always – it depends on the fault.

An example of a good store policy sign

  An example of a good store policy sign

This sign gives the impression that the store will not give refunds or exchanges, under any circumstances.

This sign gives the impression that the store will not give refunds or exchanges, under any circumstances.

If it’s a major fault, the customer can choose a refund, replacement or repair. On an item of clothing, a major fault would be something like the fabric tearing or fraying at the seam (on the first wear, and providing the garment is the correct size), or the colour running even though washing instructions were adhered to.

With a minor fault, the store gets to choose whether to repair, replace or refund. Buttons coming off, for example, is a minor fault.

If you simply change your mind, no matter what the reason is, then it’s entirely up to the store as to whether they refund, give store credit or do nothing at all.

To avoid any problems, always keep your receipts until the refund/return time has lapsed. The time frame will depend on the garment and it’s intended use. You can’t expect to return a garment that you’ve worn dozens of times before the problem arose.

Always wash in accordance with the instructions on the garment.

Lastly, deal with it as soon as you possibly can. Even if it’s a genuine fault, you’ll have your work cut out if you leave it for a few months before attempting to get a refund.

For more information, click here.


3 Ways to Style a Long Cardigan this Winter

Long line cardigans seem to be in every clothing store this season, but how do you style them without looking like someone’s granny or a dumpling? (OMG! Is anyone else thinking of granny’s Golden Syrup dumplings right now?). I’m not going to deceive you – if you are short, you are going to find it hard to make it work, but it can be done. If you are a tall, rectangle shaped girl, then rejoice! This look has your name written all over it! Here are my three favourite ways to style a long line cardigan this season.

1. Wear with skinny jeans. If you need to balance out your lower half then tuck your jeans into boots – this will visually lengthen your legs. If you are short then heels are a must and also look for an asymmetrical hemline.


2. Wear over a dress with a belt or even as a dress. Be as adventurous as you like – you can have a bit of fun with how you drape and tuck.

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3. Mix up the hemline lengths. If you have legs the world needs to see, then wear with shorts, mini skirts or dresses. This is also a great look for shorter women.

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Here’s a few tips to help you – keep your bottom half fitted i.e. skinny jeans, leggings and and fitted skirts or dresses. However, IF you are very tall and thin, (lucky you!) then wearing a long cardigan with boyfriend jeans and ballet flats or sneakers is a great look and you can get away with it. You can also wear bulkier knits, but the rest of us are better in lightweight fabrics. Wearing a block colour underneath your cardigan is lengthening and slimming. You can also see more styling ideas on my Pinterest board here.


Jeanswest $49.99

Katies Fashion $39.95

Katies Fashion $39.95

Rockmans $39.99

Rockmans $39.99

Any way, back to those dumplings….best served with ice-cream and cream. Click on the link above for this recipe.


How to ROCK your Baby Bump for a Stylish Pregnancy

pregnancy before


pregnancy after


Expectant mothers glow. It’s such a special time in a woman’s life and it shows in their skin, clear eyes and hair.

With these few tips on what to wear, you can dress to show off your baby bump in the most flattering and stylish way, and avoid feeling like a bit of a frump…..

1. Belt Up! A belt emphasizes where the belly starts, and gives you some shape.

2. Maxi skirts are cool, comfortable and cute!

3. Wear black – it’s always slimming.

4. Layer with thin fabrics.

5. Work the maxi dress.

6. Choose tonal block colours over big, busy prints to streamline your        figure, making it appear longer and leaner.

7. Trade heels for flats, platforms or wedges, especially in the third trimester, when your bump may upset your balance.

8. Accessorize!

Here’s a few things to avoid….

1. Bulky fabrics.

2. Tops that are too short in the front.

3. Tight bras, panties and waistbands.

4. Shoes with ankle straps, if your feet swell.

5.  Overly baggy pants – they might be comfortable but can give the illusions that you are bigger than you really are.

talea after

Talea 27 weeks

Shorts – Jeans West Maternity range $59.99

Singlet – Katies $14.95

Long Mesh Cardigan – TEMT $24.95

Shoes – Williams $69.99

Necklace – Lovisa $39.95

Bangles – Lovisa $19.99

Clutch – Colette $24.95

Style Notes

Always look to highlight/showcase your best features! Talea has long, long gorgeous legs, so it would be criminal not to show them off.

Wearing black on both the top and bottom half (singlet and shorts) with a long line jacket over the top elongates the figure, making you visually leaner.

A statement necklace draws the eyes towards the face, and the bright aqua clutch adds a pop of colour to the monochrome look.

laura after

Laura 24 weeks

Maxi Dress – Tree Of Life $35

Necklace – Tree of Life $29.95

Denim Jacket – Jay Jays $59.95

Belt – Just Jeans $34.95

Bag – Colette $49.95

Shoes – Spendless $9.99 Sale

Style Notes

Laura has gone from a size 26 to a 10-12 in the past 12 months, due to serious illness. Before she lost weight, she felt most comfortable wearing black and took no pleasure in shopping for clothing.  It is common for ladies who have undergone a drastic weight change to feel like they’ve lost their sense of style, and Laura expressed these feelings. After completing the workshop, she had a much clearer idea that she leaned towards a boho style of dressing, and that is how she has been styled.

The belt beneath the bust defines where her baby bump start, and adds shape to her figure. A statement necklace draws the attention up towards her face, and highlights her decollete.

A denim jacket always looks great with a maxi, fits in with the boho style, and in Laura’s case helped cover up loose skin on her upper arms.

Comfortable tan platform sandals add height, creating a longer and leaner looking figure.

Finally, a tan bag large enough to slip a couple of nappies, bottles etc into, complete the whole look.

marg after

Margarita 31 weeks

Cotton Shirt – Rockmans $39.99

Maxi Skirt – Katies $49.95

Singlet – Jeans West Maternity range $14.99

Necklace – TEMT $9.95

Bracelet – TEMT $9.95

Shoes – Spendless $49.99

Bag – Colette $49.95

Style Notes

Margarita is having her third child and at 31 weeks is sporting the largest baby bump on the day.

Maxi skirts are a great option during pregnancy, as long as they have stretch. The maxi skirt can be worn at the top of the bump, as Margarita is doing, with a light cotton shirt knotted beneath the bust.

The skirt can also be worn low, below the bump, with longer tops (fitted are better).

The cami has a scoop neckline, which is flattering during pregnancy, and the shirt worn unbuttoned but knotted below the bust creates a deep V, also flattering.

Margarita has a long torso and shorter legs, which is why she is wearing the skirt above the bump. Below the bump would make her legs look shorter.